Great interest in Fraunhofer conference
PEARL Agency introduced windream
This year's conference "Document and workflow management 2010" was held from May 18 to 20 at Stuttgart. The congress – an event of the “Fraunhofer Institut für Arbeitswirtschaft und Organisation (IAO)” – showed how systems for document management and workflow automation can support enterprises in administering their business related documents efficiently. The conference was accompanied by the introduction of case studies.
With windream, PEARL Agency administers incoming and outgoing invoices. Seidl emphasised that the PEARL staff can manage all invoices adequately with windream, although the data volume is steadily growing. Additionally, PEARL also uses windream to administer customer and supplier files.
Seidl announced that PEARL also wanted to use the windream Exchange e-mail archiving solution and the Business Process Management System windream BPM in future. The software shall mainly be used for process automation and shall allow an automated escalation management as well as a quick identification of bottlenecks occuring in the management of business processes. Meanwhile, the windream system has already been in use at PEARL for more than eight years now.