General training conditions

The trainings are designed as workshops with exercises.

Registration

Please register in writing using the training registration form on our homepage (www.windream.com/schulung). Alternatively, you can send your registration by e-mail to the address schulung@windream.com. Registrations will be considered in the order in which they are received in writing. The contract with you is concluded when our registration confirmation is sent to you by post or e-mail. If a training course is already fully booked, we will suggest an alternative date.

Cancellation

If a participant is unable to attend, please inform us in writing as soon as possible. Cancellations are free of charge if they are made up to 14 calendar days before the start of the training. For cancellations that reach us at least one week before the start of the training, we will charge a cancellation fee of 50 percent of the training price. In the case of cancellations that do not reach us at least one week before the start of the training or in the case of non-participation by the participant, the full training fee must be paid. The sending of a substitute participant is of course possible at any time. The customer is free to prove that windream GmbH has suffered less or no damage.

Implementation changes

We reserve the right to cancel the training if the minimum number of participants of three is not reached for open dates or if there are other important reasons such as illness of the instructor. Upon request, your registration will be rebooked for the next date or the training fee will be refunded. In addition, we reserve the right to adapt the training content and structure to the state of development.

Selection of the training

The client is responsible for the selection of the training. We are happy to help you find the right training for you.

Fees

The listed chargeable training modules are charged per participant. The training fees are based on the respective valid price list and are due for payment plus the applicable value added tax without deductions upon receipt of the invoice. You will receive the invoice after attending the training. Only complete training modules can be booked. Drinks, snacks and lunch are included in the costs. Information on the currently valid training fees can be obtained by sending an e-mail to schulung@windream.com.

Hotel

We are happy to make hotel reservations for you at your request and on your behalf in selected hotels or guesthouses. Reservations are only possible if the registrations are made at least two weeks before the start of the course, stating the date of arrival and departure. The booking of the room is made directly through us. Payment for the room must be made by the course participant himself/herself before departure.

Copyright

All rights to the training documents handed out are held by windream GmbH or third parties. Reproduction without prior written permission of windream GmbH is not permitted. The software provided in the course of the training may not be copied in whole or in part. Any infringement will result in the obligation to pay damages.

Disclaimer

We shall only be liable for damage caused by our employees intentionally or through gross negligence. In the event of a breach of material contractual obligations, we shall also be liable for simple negligence. The training courses are prepared and carried out with the greatest possible care and expertise. We expressly point out that, due to the wide range of possible uses of software, we cannot accept any liability for advice given by instructors during the training. The participant is responsible for the implementation of the advice.

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