"In general, the topic of "mail" obviously plays a major role at Weisenburger. The mail processing workflow has also been automated and is carried out electronically. The responsible employees in the mailroom use the windream BPM software for this purpose.

The abbreviation BPM stands for "Business Process Management" and means the modeling, realization and handling of business-relevant processes on an electronic level. In this context, the efficient management of incoming mail is a classic use case for BPM in companies.

Incoming mail is first digitized by the responsible employees of the mailroom and then automatically sent to the employees of the responsible departments via the electronic windream BPM system. This is where the actual processing of the mail takes place.“